HELP Airtel Set Top Box is showing Problems

Sujith

Newbie
My Airted STB is showing problems for many days. Major issues seeing are,
Its nearly 4 yr old. (HD STB)

1. Freezing while playing (need to restart once freezing happens).
2. Wont start. will be showing NO SIGNAL.
3. Channel will freeze when tries to access MENU.
4. Frequent Restart of STB while playing.

Tried factory Resetting. Even then its not rectifying. While asking CC, they are charging 200 rs for New STB and 150 for technician.

I need suggestion from members regarding , shuld I stay with Airtel or does any one else have better plans ?

My current monthly charges is 468 Rs.
Monthly subscription fee: Rs.243.00
MAX HD Kerela Topup Rs. 225.00

Looking forward for suggestions.
 

Ajai

EntMnt Addicts
If you are satisfied with airtel then go for a new airtel stb.
else change to other operator..
 

Vadirocks

Satellite Savvy
Finest Member
My Airted STB is showing problems for many days. Major issues seeing are,
Its nearly 4 yr old. (HD STB)

1. Freezing while playing (need to restart once freezing happens).
2. Wont start. will be showing NO SIGNAL.
3. Channel will freeze when tries to access MENU.
4. Frequent Restart of STB while playing.

Tried factory Resetting. Even then its not rectifying. While asking CC, they are charging 200 rs for New STB and 150 for technician.

I need suggestion from members regarding , shuld I stay with Airtel or does any one else have better plans ?

My current monthly charges is 468 Rs.
Monthly subscription fee: Rs.243.00
MAX HD Kerela Topup Rs. 225.00

Looking forward for suggestions.


Send Them Mail Clearly Stating All The Issues

Ask For New Replacement For Free

Note While You Sending Mail Mark CC To Nodal Team!
 

Rohit9823

Frequent Flyer
Same is happening to me.. Kinda many channels r freezed.. N no signal.. Not me only my friends too have Adtv.. They too having same problm

Sent from my A1601 using Tapatalk
 

IndianMascot

Core Member
I think ask for free replacement or else threaten them to go for another connection.

Also, threaten them with below TRAI policy


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