Technoglitch
Core Member
Idea Cellular has shifted its 1.5 million pre-paid customers who were on per minute billing (PMB) plan to per second billing (PSB), thus ensuring all its pre-paid users pay only for the time they use the network.
Apart from the 1.5 million, who will be shifted over the next 30 days, the rest of its pre-paid users are already on per second billing. The company said that out of its total customer base of over 166 million, nearly 157 million are pre-paid.
Bharti Airtel too announced earlier this week that all its pre-paid customers will be put on per second billing. The move by mobile operators comes amid regulator Telecom Regulatory Authority of India (TRAI)’s scrutiny whether there are any tariff plans by service providers wherein call drops actually incentivise or benefit the companies.
“We have always been customer-centric in our approach, offering choice and convenience to customers and hence, we have been providing both PMB and PSB plans to users so far. Henceforth, we will now be offering PSB plan, by default, to our entire base of nearly 157 million existing and new pre-paid users,” Sashi Shankar, Chief Marketing Officer, Idea Cellular said in a statement.
Idea shifts 1.5 million pre-paid users to per second basis payment - Livemint
Apart from the 1.5 million, who will be shifted over the next 30 days, the rest of its pre-paid users are already on per second billing. The company said that out of its total customer base of over 166 million, nearly 157 million are pre-paid.
Bharti Airtel too announced earlier this week that all its pre-paid customers will be put on per second billing. The move by mobile operators comes amid regulator Telecom Regulatory Authority of India (TRAI)’s scrutiny whether there are any tariff plans by service providers wherein call drops actually incentivise or benefit the companies.
“We have always been customer-centric in our approach, offering choice and convenience to customers and hence, we have been providing both PMB and PSB plans to users so far. Henceforth, we will now be offering PSB plan, by default, to our entire base of nearly 157 million existing and new pre-paid users,” Sashi Shankar, Chief Marketing Officer, Idea Cellular said in a statement.
Idea shifts 1.5 million pre-paid users to per second basis payment - Livemint
