The fixed line telecom services market in the country is expected to grow marginally by two percent to touch Rs. 24,000 crore in 2012, mainly on the back of increasing braodband usage, research firm Gartner today said.
The revenues from fixed line services, which include revenues from consumer voice service, broadband access and Internet access, stood at Rs. 23,500 crore in 2011, Gartner said in a statement.
The fixed voice revenue from the consumer segment is forecast to reach Rs. 14,800 billion in 2012, a seven percent decline from 2011. Also, 2012 through 2016, the voice revenue are expected to further decline by 25 percent.
"Voice traffic continues to shift to mobile. Consumer voice lines have decreased and so have usage levels. Prices remain more or less stable. In the future, decreased average revenue per unit (ARPU) levels, coupled with a low user base, will lead to decreased voice revenue," Gartner Senior Research
Analyst Neha Gupta said.
Consumers will continue to abandon their fixed lines even as service providers increasingly bundle broadband and IPTV to retain their fixed line customers, she added.
The fixed line services market will, however, see growth from broadband and Internet access sectors, which will is expected to collectively grow to Rs. 9,200 crore in 2012.
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