News Mail from D2h

mail from me to d2h...
I am a d2h customer. My customer id is xxxxxxxx. I am extremely happy with your number of channels especially for Tamil and Sports. But i am disappointed with you is that, whenever you add a channel you either remove an existing channel or move to active service which is not acceptable at all (example DD Podhigai is still in Active Service). And since now digitization is on the way, is there any space problem in d2h i mean sufficient transponders not available and if so when are you going to add more transponders. Your reply to this will be of great help. I have also referred to some of my friends and relatives to go in for d2h connection. So expecting your favorable reply to this.

and mail received from them..

Dear Customer,

Thank you for writing to Videocon d2h.

This is with reference to your email dated October 21, 2012 regarding mentioned channel related for customer id xxxxxxxx.

We regret for delay in responding to your email.

This is to inform you that channels DD Podhaghai currently available under Channel Active Interactive Service with Videocon d2h and you may view this channel under Channel Active Interactive Services by selecting active services in Menu Bar. However, we have taken a note of your feedback to include this channel in our main channel list for future reference and shall notify to all customers once any changes are implemented.

Further, we would like to thank you for your feedback and suggestions regarding channels related. Please note that we have taken a note of your feedback for future consideration and shall notify once any changes are implemented.

It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the service we provide, and we appreciate the time you took to write to us.

Anticipating your cooperation on this.

hi friends and Indian Mascot bro
i am trying to get information regarding transponders but in vain......
 

IndianMascot

Core Member
That's a nice effort rajaraman1977 bro . But Videocon or anyother company will never share their limitations openly and that too at such crucial time.

Every new channel addition is leading to either removal or movement of existing channels from LCN to Active Services. This clearly indicates that Videocon has again gone out of space.

Only thing I wish is they acquire additional space asap.
 
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