Devesh
Core Member
Now you can cancel confirmed train tickets booked at counters through phone call or SMS to 139 and claim refund for the same.
There is yet another facility that would be largely welcomed by Non Resident Indians (NRIs) and foreign travelers, as they can book train tickets on Indian Railways with any international credit and debit card. As of now, only American Express international credit cards are accepted at Indian Railway Catering and Tourism Corporation (IRCTC)’s portal.
Railway Minister Suresh Prabhu launched the two facilities today as part of his ministry’s endeavor to improve the portfolio of passenger amenities.
For cancellation of Passenger Reservation System (PRS) counter tickets, passengers need to dial 139 and select option 6 from the main menu of Interactive Voice Recorder (IVR). They will then get a one-time password (OTP). On validation of the OTP, cancellation will be processed. They have to reach the counter within stipulated time to get their refund.
Cancellation of tickets and refund of fare will be permitted only on fully confirmed PRS counter tickets and not in case of late running of trains or cancellation of trains.
Online cancellation or cancellation through 139 will be allowed only up to four hours before the scheduled departure of the train while refund of the amount can be collected only at the journey-commencing station on nearby satellite PRS locations defined by Zonal Railways.
Passengers can also cancel confirmed tickets through SMS by sending PNR number and train number to 139. User will get an OTP number, which has to be entered into for cancelling tickets.
Latest News in Hindi India | Today Breaking News in Hindi | ABP News
There is yet another facility that would be largely welcomed by Non Resident Indians (NRIs) and foreign travelers, as they can book train tickets on Indian Railways with any international credit and debit card. As of now, only American Express international credit cards are accepted at Indian Railway Catering and Tourism Corporation (IRCTC)’s portal.
Railway Minister Suresh Prabhu launched the two facilities today as part of his ministry’s endeavor to improve the portfolio of passenger amenities.
For cancellation of Passenger Reservation System (PRS) counter tickets, passengers need to dial 139 and select option 6 from the main menu of Interactive Voice Recorder (IVR). They will then get a one-time password (OTP). On validation of the OTP, cancellation will be processed. They have to reach the counter within stipulated time to get their refund.
Cancellation of tickets and refund of fare will be permitted only on fully confirmed PRS counter tickets and not in case of late running of trains or cancellation of trains.
Online cancellation or cancellation through 139 will be allowed only up to four hours before the scheduled departure of the train while refund of the amount can be collected only at the journey-commencing station on nearby satellite PRS locations defined by Zonal Railways.
Passengers can also cancel confirmed tickets through SMS by sending PNR number and train number to 139. User will get an OTP number, which has to be entered into for cancelling tickets.
Latest News in Hindi India | Today Breaking News in Hindi | ABP News
