Telecom Regulatory Authority of India (TRAI), in a consumer outreach programme, has revealed that publication of tariff plans by telecom service providers in newspapers is mandatory at least once in six months.
The programme, which was held on Thursday in Panaji to make the consumers aware of their rights, talked about the lesser-known policies and schemes formed by TRAI to protect the consumers.
TRAI advisor Madan Mohan presented a slide show detailing the several services and solutions a consumer can avail of, right from getting a start up kit while buying a new sim card to how it is mandatory for call centres to respond to the callers within 60 seconds
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The programme, which was held on Thursday in Panaji to make the consumers aware of their rights, talked about the lesser-known policies and schemes formed by TRAI to protect the consumers.
TRAI advisor Madan Mohan presented a slide show detailing the several services and solutions a consumer can avail of, right from getting a start up kit while buying a new sim card to how it is mandatory for call centres to respond to the callers within 60 seconds
Read More