Important Why does your 'customer score' Mean to you ?

XPosed

EntMnt Rockers
Finest Member
MUMBAI: If you are a high-paying telecom user, you could be getting preferential treatment on your network. Your wait for a call centre representative could be lower than others, your call drops could be fewer, and your bandwidth could be better than the person sitting next to you on the train who may be an average-paying customer!

This is all part of the data mining and business intelligence that almost all telecom companies including Bharti Airtel, Vodafone India and Idea Cellular are using, industry experts say.

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IndianMascot

Core Member
But just think about it. I have less usage and I pay for 2 GB and some other have high usage and he pay for 5 GB. So, both us are paying according to our usage and defined rental.

So, why such discrimination in bandwidth?
 

XPosed

EntMnt Rockers
Finest Member
But just think about it. I have less usage and I pay for 2 GB and some other have high usage and he pay for 5 GB. So, both us are paying according to our usage and defined rental.

So, why such discrimination in bandwidth?
But its how the crappy companies think and do it their biz
 

IndianMascot

Core Member
Instead of wasting time and money on all these illogical calculations they should have learnt how to further enhance their network strength and bandwidth.
 
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