What is ASC?
ASC stands for Annual Service Commitment - a
special service offered to Tata Sky subscribers to
have their set top box serviced after the base
warranty period is over.
How does a subscriber avail of the ASC?
The subscriber needs to call the helpline and
request for ASC enrolment. A Tata Sky Installer will
then visit the subscriber's home to carry out a
technical inspection of the equipment, post which
he will get the ASC form duly filled and signed by
the subscriber.
What is covered under the ASC & what is the
validity of the ASC?
The Tata Sky set top box will be covered under the
ASC. This ASC will not cover the Remote and/or
any wilful physical damage of the set top box or
installation material, any form of substitution or
replacement that has been done, any defacement
of the serial number on the set top box, any
voltage fluctuations or rat bites or neglect - on
account of improper use.
ASC charges
Time at which the ASC is purchased
Primary Box
Each Secondary Box
On the day of Installation
Rs 199
Rs 199
Within Base warranty
Rs 299
Rs 249
Out of warranty
Rs 499
Rs 449
During the 90 day service warranty
Rs 499
Rs 449