
not from customer,only
demand from ESS group.if they consider customer they first add zstudio HD and Mtunes HD (countless request made by customers).
Actually they have added only 55000customers,churn rate increases and profit margin decreasesinQ2.
So they thought of separating ess pack and make topup of re.50(reduced from 60).
People can't ignore ESS channels as it have many rights and exxclusive BCCI righs.Cricket crazy customers will definitely take that topup and they will get50rs. extra anyhow.So this is the reason.
They targeted it for the ind-eng series for applying and at the 1st day they applied.in other cases they don't change the pack from their own side.
So this is a very poor decision from Airtel.
This proves that ADTV can't be trusted after digitalisation.
They have done twice these type of things before.
1.IPLHD(rs.150 where others give free)
2.Increased ESPN topup price to55 from 45 before ind-aus series last year.