Why e-tailers ban customers who 'shop too much'

[XPosed]

NEW DELHI/HYDERABAD: Avanni's increasing appetite for shopping online -- 20 times a month on average -- should delight electronic marketplaces such as Flipkart and Amazon.
But it's shoppers like her who drive them up the wall, because Avanni, by her own admission, returns to them about 30% of what she buys. e-commerce firms in India have begun to crackdown on what they say is a rampant abuse of their returns policy, tracking shoppers' behaviours, blacklisting entire localities or even rating individual buyers the way Uber drivers rank their passengers.


Why e-tailers ban customers who 'shop too much' - The Times of India

thats why i have more than 1 Ids

 

[IndianMascot]

What is this Avanni ?

 

[XPosed]

analyst group

 

[IndianMascot]

I didn't understand this article actually. What is this all about.

 

[Teufel]

I didn't understand this article actually. What is this all about.

The article basically means e-commerce websites track the record of a customer over time, and if someone is wasting their time or playing with return policy to falsely replace product again and again could ban them from their service.

 

[IndianMascot]

Ok. Thanks for explaining. I neither buy much nor return much

 

[NinadG]

thats why i have more than 1 Ids

But address would be same....so they may be able to track....

 

[IndianMascot]

Also, it requires a lot in mobile numbers too. Isn't it ?

 

[NinadG]

So it has to do with users who abuse return policy...may be such users use the product for some time & then return...like some lady ordering a dress & then returning after using it..
But it shouldn't affect a genuine buyer who shops a lot...

 

[DashMajor]

They're tracking that return policy because many smart minds might start playing with it.