Some FaQs About ASC.
What is ASC?
ASC stands for Annual Service Commitment - a special service offered to Tata Sky subscribers to have their set top box serviced after the base warranty period is over.
How does a subscriber avail of the ASC?
The subscriber needs to call the helpline and request for ASC enrolment. A Tata Sky Installer will then visit the subscriber's home to carry out a technical inspection of the equipment, post which he will get the ASC form duly filled and signed by the subscriber.
What is covered under the ASC & what is the validity of the ASC?
The Tata Sky set top box will be covered under the ASC. This ASC will not cover the Remote and/or any willful physical damage of the set top box or installation material, any form of substitution or replacement that has been done, any defacement of the serial number on the set top box, any voltage fluctuations or rat bites or neglect on account of improper use.