HELP Dish TV Set Top Box not updating EPG Service List (even on rebooting)

[Haroon R.]

Hello everyone.

I need help. My Dish TV Set Top Box is not updating EPG Service (even on rebooting), which results in the disappearance of a of HD ,despite restarting. Usually the set top box would recover whenever it was restarted, but it is not doing so anymore. I have already done a reboot, as well as scanning channels from the Help section. I can't figure what the problem is, can anyone help?

 

[IndianMascot]

Looks like your STB has become faulty and need engineer visit.

 

[DashMajor]

Scan the box manually.

 

[Haroon R.]

Scan the box manually.

Hi, thanks for replying. you be more specific in terms of short steps.

 

[DashMajor]

Hi, thanks for replying. you be more specific in terms of short steps.

Means you want to know how to scan the box ?

 

[Haroon R.]

Means you want to know how to scan the box ?

Yes, from what I understand by "scanning" is scanning . I have already done that. Or is it some kind of master scan configuration, that would bring the STB to its working state. The main problem is that the channels are not appearing on the . Usually that problem is fixed when the device updates service on restart, but now it's not performing that function, so I can't about half of my HD channels.