TataSky had not working with Sony Bravia Tv

[k.haranath]

Hi,

I bought Sony Bravia TV model no. KLV-46V550A in the year 2009 and happy with its performance. I used Hathway SD cable connection and connected Apple TV box to sony TV using HDMI cable.

Now I took TataSky HD connection and facing problem in connecting to the TV using HDMI cable. It works fine if I use AV cables. With HDMI cable when we switch on STB box message "Please Wait initialising..." Comes for few seconds and video comes. Immediately after 3 seconds message "For a better quality video please change your resolution under Organiser > User Settings" appears and video goes off. We tried all settings of resolution on TataSky box and all setting on Sony TV, nothing works.

Problem is TataSky people say it's TV problem because it's working with other TV where as Sony people say it's TataSky box problem because Apple TV box is working perfectly with Sony Tv in 1080 resolution.

I am in a FIX. Can anyone help me please..

Thanks,
Haranath

 

[IndianMascot]

Either STB or HDMI cable is at fault.

Complain to Tata Sky as both can be resolved by them only.

 

[bhaskarkilli]

Complain to tata sky. Engineer will visit and will rectify the problem

 

[Gopichand Pai]

It works fine if I use AV cables.

Set top boxes have a program to read the resolutions supported by the connected TV and switch to the highest supported resolution. Looks like there is handshake issue between TataSky box and your TV. What you can do is, connect using AV cable. Set the resolution to the minimum supported by the set top box. Now, connect the HDMI cable and keep increasing the resolution one by one. It should probably solve the issue.

Or connect the Tatasky set top box to another tv. Set the resolution to the minimum resolution supported. Connect the set top box to your TV. Increase the resolution one by one.

You must have tried this but repeating it again. Try connecting the HDMI cable to other HDMI ports and see if it resolves the issue.

 

[IndianMascot]

Wow. That's a fantastic solution Gopichand Pai bro. I am sure it will work.

 

[Deepu]

I am using Tata Sky + HD connection with Sony Bravia 40 inch LCD TV, didn't face any issues in last 4 years

 

[Devesh]

Me too using Tata sky+ HD with Sony bravia LED, no problem here too..

 

[scorpionking76]

Same from my side too

 

[Technoglitch]

it might be due to handshake issue as said by Gopichand Pai bro and what is the update haranath bro?

 

[k.haranath]

Set top boxes have a program to read the resolutions supported by the connected TV and switch to the highest supported resolution. Looks like there is handshake issue between TataSky box and your TV. What you can do is, connect using AV cable. Set the resolution to the minimum supported by the set top box. Now, connect the HDMI cable and keep increasing the resolution one by one. It should probably solve the issue.

Or connect the Tatasky set top box to another tv. Set the resolution to the minimum resolution supported. Connect the set top box to your TV. Increase the resolution one by one.

You must have tried this but repeating it again. Try connecting the HDMI cable to other HDMI ports and see if it resolves the issue.

Thanks for helping Gopichand. I tried changing resolutions and also with other HDMI ports too, I even tried my TV with another Tatasky box with my neighbour.