Update Airtel video on demand service now available
- Thread starter people
- Start date
Yesterday cust care told me, to activate hd+ option i need to send exrec to 54325 and call them back then it will be available in their side as option to activate. I sent got msg not recognized. Then i checked airtel site, it says, send plus to 54325. I send, not recognized keyword. Then i called again. He said let me activate from here, but to actually avail you have to send xrec to 5432. I sent that too same msg, not recorgnized keyword. But the recording option worded. I wonder whether it was really needed to send any text? Also while registering my cust id on web account, if u go through some navigation it will show error in registration but from some other section 8f u go registration will work. Really strange adtv in such issues.
On vod have one question, 24hrs only to download as well as view? Tata sky allows 30 days viewing time. Is it not difficult to spend 2-3gb (if i am not wrong that is size of one movie in vod?)of internet usage and have just for a day that too a paid service?
customer care is a service ,based on individuals (human), so we cannot control them.CC is zero in tech details,technician can not get the complaint detail properly,process division can not monitor the complaint status(just they want to close it within 24 hours,don't care about the problem is resolved).
