Hi friends
today, i wanted to book one more hd connection of adtv. so, i did call to adtv sales team. i told them to book a multi-connection and then he said sir, u have to recharge. I was surprised bcoz in my account the balance was 1490 rs. So, i just checked my adtv transaction history and there are three deductions.
the total amount which was deducted was 250 + 41 + 220.8 = 511.8
I sent a mail to adtv team and he told me that it was for some other's account and by mistake it was wrongly done into ur account. That was for the last financial year so they cannot credit back to my account. after so many hot conversations finally he agreed to pay me 350 rs.
Dear Customer,
Greetings from Airtel!
This is with reference to your email regarding Billing concern for your Airtel DigitalTV account .
We would also like to inform you that as per our telephonic conversation on mobile number dated: 13/07/2016 we have credited an adjustment of Rs. 350 against billing concern into your Airtel DigitalTV account and same will be updated with in 48 hours.
We hope that this response has addressed your request suitably.
Warm Regards,
Lovenish Narula
DigitalTV
Bharti Airtel Limited
I am in a loss of 161.8 rs. only. What can i do now ?
today, i wanted to book one more hd connection of adtv. so, i did call to adtv sales team. i told them to book a multi-connection and then he said sir, u have to recharge. I was surprised bcoz in my account the balance was 1490 rs. So, i just checked my adtv transaction history and there are three deductions.
the total amount which was deducted was 250 + 41 + 220.8 = 511.8
I sent a mail to adtv team and he told me that it was for some other's account and by mistake it was wrongly done into ur account. That was for the last financial year so they cannot credit back to my account. after so many hot conversations finally he agreed to pay me 350 rs.
Dear Customer,
Greetings from Airtel!
This is with reference to your email regarding Billing concern for your Airtel DigitalTV account .
We would also like to inform you that as per our telephonic conversation on mobile number dated: 13/07/2016 we have credited an adjustment of Rs. 350 against billing concern into your Airtel DigitalTV account and same will be updated with in 48 hours.
We hope that this response has addressed your request suitably.
Warm Regards,
Lovenish Narula
DigitalTV
Bharti Airtel Limited
I am in a loss of 161.8 rs. only. What can i do now ?
