So you have opted for english entertainment SD addon and they are not giving subsequent HD..Am i right..
It must have been written in T&C..Something called as fair usage policy..yes. in frustration i asked those idiot to drop that add-on as i would prefer not to watch than watching in SD.
Also, i used m-Visa twice to recharge and it showed successful in my HDFC Payzap app but Tata Sky is clueless.
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