HELP Internet Tv picture distortion

I

Ibra

EntMnt Ace
EntMnt Ace
Guys I recently got Internetv TV box. Some rather worrying issue is there which I could not find a solution for.

TP 12711 H 45000 8PSK 2/3 (SAB HD, TEN2 HD, etc) is very much distorted all the time, both audio n video. I can confirm it's not a signal issue. I am sharing the signal strength here. I even tested with satellite meter and quality is pretty good. I tested with an old Airtel HD box and those TP channels are fine. I took my Internet TV Box to another house and same distortion is there on that TP but same good signal quality is there.
Both TV n remote got updated during initial installation. Later I did a factory reset even. Can some experts pls suggest me a solution. I'm using this outside India.
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I

Ibra

EntMnt Ace
EntMnt Ace
Thanks, I guess there is no s/w update available right now. I will try for a replacement
 
I

Ibra

EntMnt Ace
EntMnt Ace
Hey i got it resolved. Thanks all. Actually I did not check manually in Android settings for an upate. I checked there and found an update pending. I updated it and got the problem solved. After that another update was there and i did that too. Remote's s/w was also upgraded manually from that settings. I wonder why auto updates did not come which happened during first installation. Updates for s/w could be checked from 3 different areas in the Menu of this Internet box. The other areas shows no updates available.
I am very relieved now. Thank you all!
 
Vadirocks

Vadirocks

Satellite Savvy
Finest Member
Ibra said:
Hey i got it resolved. Thanks all. Actually I did not check manually in Android settings for an upate. I checked there and found an update pending. I updated it and got the problem solved. After that another update was there and i did that too. Remote's s/w was also upgraded manually from that settings. I wonder why auto updates did not come which happened during first installation. Updates for s/w could be checked from 3 different areas in the Menu of this Internet box. The other areas shows no updates available.
I am very relieved now. Thank you all!
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Treat De
 
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