Airtel launches new ₹289 prepaid plan with Zee5 content for free

[Technoglitch]

Bharti Airtel has announced ‘Priority 4G Network' for its Platinum mobile customers. This means that the telco will offer faster 4G connectivity specifically for its users who are on a plan that is designated as Platinum. Alongside the faster data speeds, Platinum customers on the Airtel network are promised to receive preferential care with “red carpet” customer care service. The telco is already offering a distinct interface to its Platinum users on the Airtel Thanks app. However, the new move seems to take on Vodafone Idea that has its RedX plan to offer prioritised services to select customers.

Airtel has designated all its postpaid mobile customers on the Rs. 499 and above plans as Platinum. These customers are now entitled to receive faster 4G data speeds and dedicated customer care with a preferential service at Airtel's call centres and retail stores. The telco claimed that all its call centres and retail stores have dedicated staff to attend Platinum customers on priority and cut down on waiting time.

In addition to premium services, Airtel is offering home delivery of the ‘Priority 4G SIM' to customers opting for one of its Platinum plans.

Oh... Premium customers given priority by speed throttling other customers

 

[IndianMascot]

Oh... Premium customers given priority by speed throttling other customers

yeah. but what is the logic. If i am premium and you are not, we can't interact with each other smoothly.

 

[DashMajor]

I guess Zee 5 subscription is also restricted to postpaid users now.

 

[IndianMascot]

Yes as of now. But this new agreement has paved way for prepaid subscribers too

 

[DashMajor]

As of now what I can understand that Airtel keen to sell 499 postpaid connection so they're throttling speed for prepaid users and blocking entertainment contents.

 

[IndianMascot]

even on 799 plan I am facing issues bhai.

 

[DashMajor]

Tats sad that despite of such much negative feedbacks and not cost efficient I am willing to move to Airtel Postpaid but if they give me headache like this then how will I survive then ?

 

[IndianMascot]

they have huge changes at the Network level to prioritize.

See what I see on my phone about Priority Network.

 

[DashMajor]

Changed the name to Platinum and now you're getting 4G whereas other one is not Postpaid so dropped to 3G ?

 

[IndianMascot]

Changed the name to Platinum and now you're getting 4G whereas other one is not Postpaid so dropped to 3G ?

Nope. bro. Both are postpaid.

Primary i.e Platinum named is Main Number of Family Plan and hence getting Platinum tag. Wehereas the other number is part of family plan for free so not provided Platinum tag.

reason of 3G is at a time only one Sim works in LTE