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Bharti Airtel shuts network to SMSes from subscribers of Aircel & Reliance Communications
Sparks are flying ahead of Diwali in India's telecom market after the country's largest mobile phone company, BhartiAirtel, closed its network to incoming text messages from subscribers of two other operators, Aircel and Reliance Communications
Bharti Airtel executives said the company was forced to do this after the two companies started flooding its network with what they described as "free spam messages", a charge that has been vehemently denied by RCOM and Aircel. "They (Aircel and RCOM) are sending free SMS to our networks, which, in turn, is impacting the quality of service on our network and, therefore, the quality of service to our own customers," an Airtel spokesperson said.
Aircel and RCOM, in turn, allege that Airtel was resorting to pressure tactics just days before Diwali to force them to pay more towards SMS termination charges. Executives of the two companies also accused Airtel, founded by billionaire Sunil Mittal, of abusing its dominant position.
"The timing of this step on the eve of Diwali reflects Bharti's blatant disregard for the interests of millions of customers and is another instance of abuse of market position by Bharti," an RCOM spokesperson said.
RCOM, the second-largest mobile phone operator by users offering services on both GSM and CDMA technology platforms, also slammed Bharti for "unilaterally taking this coercive action on an issue that was sub judice before Supreme Court and was also under consideration by sector regulator Trai". But, an executive close to Airtel defended the company's move saying "allowing any misuse of our (Airtel's) network would compromise the quality of service for our own customers during the festival season".
Sparks are flying ahead of Diwali in India's telecom market after the country's largest mobile phone company, BhartiAirtel, closed its network to incoming text messages from subscribers of two other operators, Aircel and Reliance Communications
Bharti Airtel executives said the company was forced to do this after the two companies started flooding its network with what they described as "free spam messages", a charge that has been vehemently denied by RCOM and Aircel. "They (Aircel and RCOM) are sending free SMS to our networks, which, in turn, is impacting the quality of service on our network and, therefore, the quality of service to our own customers," an Airtel spokesperson said.
Aircel and RCOM, in turn, allege that Airtel was resorting to pressure tactics just days before Diwali to force them to pay more towards SMS termination charges. Executives of the two companies also accused Airtel, founded by billionaire Sunil Mittal, of abusing its dominant position.
"The timing of this step on the eve of Diwali reflects Bharti's blatant disregard for the interests of millions of customers and is another instance of abuse of market position by Bharti," an RCOM spokesperson said.
RCOM, the second-largest mobile phone operator by users offering services on both GSM and CDMA technology platforms, also slammed Bharti for "unilaterally taking this coercive action on an issue that was sub judice before Supreme Court and was also under consideration by sector regulator Trai". But, an executive close to Airtel defended the company's move saying "allowing any misuse of our (Airtel's) network would compromise the quality of service for our own customers during the festival season".
Airtel