Technoglitch
Core Member
Even as the government and Trai push for compensating subscribers for call drops, state-owned operators BSNL and MTNL on Thursday joined their private sector peers in opposing any such move.
At an open house session on the Trai’s consultation paper on the subject, officials of the two firms warned against any regulation on the matter. They said that the issue of any compensation should be left to the operators who can provide some free minutes to the subscribers but there should not be any regulation on the matter.
The open house session witnessed repeated tiff between the mobile operators and consumer organisations who spiritedly want compensation.
An official representing a private operator explained that they were not bound to provide mobile services at every nook and corner but in free space and roadside areas as per the licensing conditions. But Trai chairman RS Sharma countered and questioned that if that was the case they should advertise the same while providing connections to the customers.
Call drops: BSNL, MTNL oppose compensation plan | The Financial Express
At an open house session on the Trai’s consultation paper on the subject, officials of the two firms warned against any regulation on the matter. They said that the issue of any compensation should be left to the operators who can provide some free minutes to the subscribers but there should not be any regulation on the matter.
The open house session witnessed repeated tiff between the mobile operators and consumer organisations who spiritedly want compensation.
An official representing a private operator explained that they were not bound to provide mobile services at every nook and corner but in free space and roadside areas as per the licensing conditions. But Trai chairman RS Sharma countered and questioned that if that was the case they should advertise the same while providing connections to the customers.
Call drops: BSNL, MTNL oppose compensation plan | The Financial Express
