News Cheaper Baggage, More Refunds: 10 Big Announcements For Flyers

[Technoglitch]

Here are the top 10 measures announced today:

1. Flyers will not have to pay more than Rs. 100 per kg for the first 5 kg of excess baggage.
2. In case of flight cancellations announced within 24 hours of departure, compensation amount should be increased to up to Rs. 10,000.
3. If an airline overbooks a flight and denies boarding to passenger, it will have to have to arrange an alternate flight within an hour or pay compensation.
4. If the replacement flight is within 24 hours, the airline will have to pay a compensation of 200 per cent of the base fare or Rs. 10,000 whichever is less. If the alternative flight is beyond 24 hours, then the compensation will be 400 per cent of the base fare or Rs. 20,000 whichever is less.
5. Ticket cancellation amount cannot exceed basic fare and there shall be no additional charge to process the refund.
6. Refunds to be applicable on all fares including promotional and special fares.
7. On cancellation of tickets, passenger will be allowed to choose whether to take cash refund or hold the amount in credit.
8. All taxes, levies and fees shall be refunded in case of no-show and ticket cancellations.
9. Even when booked through travel agents or online portals, airlines shall have to ensure refunds within 15 days to domestic passengers and 30 days for international flyers.
10. Rules will be amended to ensure improved facilities to people with disabilities such as making it easier to book special seats.

Cheaper Baggage, More Refunds: 10 Big Announcements For Flyers

 

[IndianMascot]

Good announcement by DCGA. However cancellation charges should be reduced further.

 

[Devesh]

This is really much needed thing now....

Im happy by this announcement.

 

[Aviral Sangal]

Yesterday I had booked 2 tickets for Delhi to Mumbai at 9065. And unfortunately I had to cancel them. 5k was deducted towards cancellation. And it was from air india.

 

[Technoglitch]

was it because of the last min?

 

[Aviral Sangal]

Nop bro. Ticket was cancelled before 24hrs period kicked in. These cancellation charges have increased so much in the last 2yrs. And now when the decision is taken to reduce them, "it's an achievement of Modi government".

 

[Music Fan]

Good news for flyers

 

[Technoglitch]

In the past two years, numerous taxes are introduced and raised the existing ones too and I guess that is the reason for all. Aviation industry is itself in heavy losses and are trying to recover in all the ways possible.

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