Update D2H Revised Swap Charges

[Dyutiman]

So now we can replace our STB fo Rs. 150 only ?

Definitely but it should be disturbed or out of order and unrepairable.

 

[IndianMascot]

This does not apply for lost and physically damaged boxes.

 

[Deep Patel]

I also got this sms yesterday...
It says 150 + service charges means 150+150= 300 rs. For swap charges

 

[IndianMascot]

Visit charge of Rs 150 is by default in addition to other parts and products replacement.

 

[Veer]

Me to received sms..just now

Dear d2h Customer, Videocon d2h Defective Set top Box Replacement charges reduced to Rs.150 + Service Charge with 6 Month Warranty.

 

[IndianMascot]

Means they are informing everyone about this.

 

[DashMajor]

Official confirmation to avoid confusion.

 

[IndianMascot]

But they never send such updates. It looks like their engineers has collected lots of illegal money and they are screwed with complaints. Hence educating everyone.

 

[DashMajor]

Why CC not provide proper info before technician visit ?

 

[IndianMascot]

I think even a SMS is received about charges deduction once work order is closed.