Article Man orders iPhones, Snapdeal delivers pieces of wood

[IndianMascot]

Legally it's snapdeal who will be involved with Customer . Internally they will have another fight with the seller who did this

 

[DashMajor]

Then in every way its a responsibility of Snapdeal only, they should know what they're receiving and what they're delivering.

 

[IndianMascot]

Yeah ofcourse

 

[NinadG]

It's better for Snapdeal to accept the mistake & refund the money/send another product to the customer which would help them in future brand building. Because these online thing is all to do with trust with that brand & lower prices that people would expect.

 

[IndianMascot]

Since it was COD, so only apology is required from snapdeal end.

 

[NinadG]

Don't know how they would compete with giants like Amazon.....
Amazon is spending & investing in logistics heavily......Snapdeal is selling stakes to foreign players...
So it seems only FK os the only big Indian player....

 

[IndianMascot]

Amazon is already famous in such absurd deliveries. I have heard numerous incidents regarding ebay and amazon. I think Snapdeal is 1st such case that happened in India.

 

[Akash Modi]

In my view best option is cash on delivery

 

[IndianMascot]

I always make payment through credit card and got return money every time i made a dispute.

 

[timkamat]

Even I tend to make payments by debit card or credit card.