Telecom Minister Ravi Shankar Prasad cautioned the private telecom operators to stay alert against any kind of quality deterioration in addressing the customer complaints. Telecom Authority of India (TRAI) will examine the matter, if more complaints are raised from the customers. He also said that there is no scarcity of spectrum for the sector.
Stating his accountability to consumers in the country, Mr. Prasad conveyed that the market will soon expand to 100 crore mark. Alongside, he raised concerns over the quality of state-run telecom services – BSNL and MTNL. “BSNL was in Rs. 10,000 crore profit in 2004 when Mr (Atal Bihari) Vajpayee left the office. It reported about Rs. 9,000 crore loss under Dr. Manmohan Singh.”, he said.
Minister warns private telecoms on quality deterioration of service
Stating his accountability to consumers in the country, Mr. Prasad conveyed that the market will soon expand to 100 crore mark. Alongside, he raised concerns over the quality of state-run telecom services – BSNL and MTNL. “BSNL was in Rs. 10,000 crore profit in 2004 when Mr (Atal Bihari) Vajpayee left the office. It reported about Rs. 9,000 crore loss under Dr. Manmohan Singh.”, he said.
Minister warns private telecoms on quality deterioration of service