Yeah. Better you draft an email to them and demand the compensation for screwing your STB by making software update/

CongratsGot new HD stb for 400 RS
Congratulations.Got new HD stb for 400 RS
Congrats broGot new HD stb for 400 RS
Got new HD stb for 400 RS
so, they charged you Rs 400 for their own mistake.

I wrote letter to CEO but no replyso, they charged you Rs 400 for their own mistake.
