No replacement of HD STB 2011

[pondpaka]

As I read in this forum that one member got free replacement of HD 2011 box with new 2233 box I wrote D2H customer care for replacement of the same (I found same problem of the HD 2011 Box after firmware update) D2H Team replied the following(stereo type answer, which I got previously):

Dear Customer,

Thank you for writing to Videocon d2h.

As per policy, we do not provide any replacement of STB 2011 to STB 2233.

You can also email us at [email protected]. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services you may visit our Website www.videocond2h.com.

We endeavor to provide you with our best services.

Thanks & Regards,

Customer Care

Videocon d2h


Note: - You can also call our customer care helpline on +917355873558.


*I think D2H team contacted the customer after receipt of letter and he removed his thread in this forum.
Ha Ha ha!!!

 

[IndianMascot]

Means ? Which thread got removed .

 

[pondpaka]

Means ? Which thread got removed .

This thread removed: Article - Regarding d2h HD 2233 STB | Entertainment : DTH , Telecom and Technology Discussion Forum

[URL='http://Entertainment.com/threads/replacement-of-my-hd-2011-stb-with-hd-2233-stb.12549/']threads/replacement-of-my-hd-2011-stb-with-hd-2233-stb.12549/[/URL]

 

[Technoglitch]

Deep Patel what happened bro? what info you got wrong?

 

[BOLDY]

no this is wrong ,my old box hd2011 box change today morning and recive new box hd 2222.my old box out of warrenty .charges 250 visit charge and 200/- box change charge total 450/-opition one year other warrenty only 200/- charge.your d2h stb under warrenty only 200/- charge only.