Telecom subscribers across the country can now register complaints by dialling a special toll free number '1063'.
A note circulated by the Department of Telecom (DoT) said a short code '1063' has been activated by the Public Grievances Cell in the DoT headquarters in New Delhi as a telecom consumer grievances helpline.
The new number will bring subscriber grievances into the notice of DoT.
A subscriber, at present, needs to call customer care centre of the service provider to register a complaint.
Customers can go to nodal officers and then to the appellate authority in case of unsatisfactory reply.
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