IndianMascot
Core Member
I have faced this kind of Error. This is what Engineer explained to me.
Every STB has Unique Serial Number which is paired with VC Card number. Sometime during packaging at factory wrong combination are assembled and when Box is activated in system, activation failed due to VC and Serial Number mismatch.
In that case they have to make changes into their systems and configure VC card with STB manually. So, Let's wait till 10:00 AM tomorrow. If it didn't happened escalate in day time itself.
Every STB has Unique Serial Number which is paired with VC Card number. Sometime during packaging at factory wrong combination are assembled and when Box is activated in system, activation failed due to VC and Serial Number mismatch.
In that case they have to make changes into their systems and configure VC card with STB manually. So, Let's wait till 10:00 AM tomorrow. If it didn't happened escalate in day time itself.

