There is a scenario actually. What Flipkart does that they bought TV from outsource & sell in the Country they assigned their own technician but tell people it's from company.
Flipkart take complains for every electronic products but when it comes to replacement they point towards the company. If you registered the complain in Flipkart & if Flipkart technician agrees that yes there is a fault then it should replace with Flipkart only but instead of that they sweep everything towards the company.
Now you haven't talked with a company yet you talked with Flipkart then you can't blame the company for your anger since they haven't heard you. What Flipkart makes people realize that they take care of everything but they actually not since how Flipkart selling things only Flipkart knows because you might bought a TV from Flipkart which even company stopped manufacturing.
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