Tata Sky VOD now accessible through WiFi !!
- Thread starter Chief
- Start date
Here is all the details of VOD over Wi Fi..
Image from TS Website
If one uses broadband, through Wi-Fi, you can access Video on Demand through TS's Wi-Fi solution by connecting the Netgear Wi-Fi device to your Tata Sky+ HD Set Top Box. The Netgear device has Wi-Fi capability and connects directly with your Wi-Fi router, thus removing the hassle of long wires.**What is the Netgear Wi-Fi Ethernet Bridge Solution?
"Tata Sky has recently launched the Video On Demand (VoD) service for its Tata Sky+ HD customers. This service allows subscribers access to a large video library of movies, TV shows, concerts and other content. To access the VoD service, the subscriber needs to connect his STB to a broadband connection. So far, the subscriber could connect the STB to the home broadband by stretching an Ethernet cable from the STB to his home Wi-Fi router. However, a long wire stretching across the living room spoils the aesthetics of the home and hence many subscribers were unwilling to connect their boxes. The Netgear Wi-Fi Ethernet bridge solution resolves this issue.
The Netgear Wi-Fi bridge device takes the Ethernet cable into the box & gives Wi-Fi signals out. This device connects to the STB with a small Ethernet cable of about 3-4 inches. The device has a Wi-Fi capability and hence connects directly with the home Wi-Fi router. This eliminates the need to stretch long wires across the living room."
**How do I buy the Netgear Wi-Fi bridge device and what do I pay for its installation?
You can call up the Tata Sky customer care centre and request for the device. Our installer will come over to your home and set-up the device for you. The Tata Sky price for this solution is Rs 1975. No installation charges apply.
The customer can also purchase Netgear or any other Ethernet based Wi-Fi device from the open market. In that case Tata Sky will undertake the installation of the device but will not guarantee its performance.
**What is the warranty on the Netgear Wi-Fi bridge device? Is this a part of the Tata Sky STB warranty?
The Netgear device is not covered as a part of the STB warranty issued by Tata Sky. The warranty on the device is provided directly by the manufacturer, Netgear, for a period of one year
**If there is a problem with the Netgear device, what should I do? Will Tata Sky resolve the issue?
No. Tata Sky will not be responsible for repair/manufacturing defects of the Netgear device.
You will need to visit the Netgear service centre for any issue related to the device.
**I have requested the call centre for installation of the device. How do I pay for the device?
You will need to pay Rs 1975 directly to the installer who visits your home for installation. The installer will issue a receipt for the same.
**I have requested the call centre for installation of the device. How do I prepare for the installation?
Keep your Wi-Fi password handy, that's it! The installer will manage the rest.
**Is the Netgear device available in all cities where Tata Sky is present?
No. Currently Netgear, provided by Tata Sky, is available only in these cities-
Mumbai
New Delhi
Bangalore
Pune
Chennai
Hyderabad
Kolkata
Ahmedabad
