Technoglitch
Core Member
Some Microsoft users have reported that their computers areunexpectedly upgrading to Windows 10, causing them difficulties in the process.
A number of users on social networks like Twitter, Facebook and Reddit have complained that the major update has been forced on them - one Reddit thread about the issue has attracted almost 3,000 comments since being opened at the weekend.
One user on the site's technology forum, named GeekyGirlHere, wrote: "This happened to me this morning. Working and all of a sudden Windows closed all my programs, logged me out and started the upgrade. I quickly shut down my computer and was able to stop it but my son wasn't so lucky. Same thing happened today."
The company’s blog states: “Customers continue to be fully in control of their devices, and can choose to not install the Windows 10 upgrade or remove the upgrade from Windows Update (WU) by changing the WU settings.”
“Before the upgrade changes the OS of your device, you will be clearly prompted to choose whether or not to continue. And of course, if you choose to upgrade (our recommendation!), then you will have 31 days to roll back to your previous Windows version if you don't love it.”
Regardless of the explanation, the issue isn't likely to improve customer relations as far as the affected users are concerned
Windows 10 upgrade installs on computers without permission, Microsoft users complain | News | Lifestyle | The Independent
A number of users on social networks like Twitter, Facebook and Reddit have complained that the major update has been forced on them - one Reddit thread about the issue has attracted almost 3,000 comments since being opened at the weekend.
One user on the site's technology forum, named GeekyGirlHere, wrote: "This happened to me this morning. Working and all of a sudden Windows closed all my programs, logged me out and started the upgrade. I quickly shut down my computer and was able to stop it but my son wasn't so lucky. Same thing happened today."
The company’s blog states: “Customers continue to be fully in control of their devices, and can choose to not install the Windows 10 upgrade or remove the upgrade from Windows Update (WU) by changing the WU settings.”
“Before the upgrade changes the OS of your device, you will be clearly prompted to choose whether or not to continue. And of course, if you choose to upgrade (our recommendation!), then you will have 31 days to roll back to your previous Windows version if you don't love it.”
Regardless of the explanation, the issue isn't likely to improve customer relations as far as the affected users are concerned
Windows 10 upgrade installs on computers without permission, Microsoft users complain | News | Lifestyle | The Independent
