Technoglitch
Core Member
The Indian Railways commuter, identified as Namrata Mahajan, had posted the tweet, which was directed to Suresh Prabhu’s handle @RailMinIndia, at 6.59 PM while she was passing through Shegaon railway station yesterday.
“@RailMinIndia plz plz help in train no 18030. One male passenger harassing me at Shegaon. I am in train and terrified,” she tweeted.
Central Railway chief PRO, Narendra Patil said a senior officer, Ved Prakash, immediately noted the tweet and contacted him to do the needful to help the woman.
“But she (Mahajan) has not given full details of the train she was travelling in. So a reply seeking details of her train and her berth position was sent to her Twitter handle. She was also asked to contact security helpline number 182 which she did after sometime and also gave details about her position via Twitter,” said Patil who had by then alerted DRM Bhusaval to get ready to address a passenger in distress.
As the train reached Bhusaval railway station in 40 minutes, Mahajan was immediately attended by RPF jawans, he said.
Relieved after getting the swift assistance, Mahajan thanked the minister. “@RailMinIndia sir help reached to me. Thanks a lot sir,” she tweeted.
Indian Railways: ‘Terrified’ woman commuter’s SOS on Twitter to Suresh Prabhu gets instant response | The Financial Express
“@RailMinIndia plz plz help in train no 18030. One male passenger harassing me at Shegaon. I am in train and terrified,” she tweeted.
Central Railway chief PRO, Narendra Patil said a senior officer, Ved Prakash, immediately noted the tweet and contacted him to do the needful to help the woman.
“But she (Mahajan) has not given full details of the train she was travelling in. So a reply seeking details of her train and her berth position was sent to her Twitter handle. She was also asked to contact security helpline number 182 which she did after sometime and also gave details about her position via Twitter,” said Patil who had by then alerted DRM Bhusaval to get ready to address a passenger in distress.
As the train reached Bhusaval railway station in 40 minutes, Mahajan was immediately attended by RPF jawans, he said.
Relieved after getting the swift assistance, Mahajan thanked the minister. “@RailMinIndia sir help reached to me. Thanks a lot sir,” she tweeted.
Indian Railways: ‘Terrified’ woman commuter’s SOS on Twitter to Suresh Prabhu gets instant response | The Financial Express
