Sticky Way to Resolve 'STB Synchronises The Date and Time with Main Server' Error on Videocon d2h STB

Q

qs64

Newbie
Ajai said:
All the process done.
I hope now you getting channels without any interruption :)
Click to expand...

Hi Ajai, I also have the same problem, when i record a program there are lot of blank gaps in the recording, i am using New South Platinum HD pack. Is it possible for you to solve this problem. Thanks
 
Ajai

Ajai

EntMnt Addicts
qs64 said:
Hi Ajai, I also have the same problem, when i record a program there are lot of blank gaps in the recording, i am using New South Platinum HD pack. Is it possible for you to solve this problem. Thanks
Click to expand...
check your pendrive writing speed.
check with another pendrive
 
Q

qs64

Newbie
Ajai said:
check your pendrive writing speed.
check with another pendrive
Click to expand...

Hi, thanks for your reply,
Earlier I was using 2222-RF STB and there was no problem with recording. Later this STB failed and was not working and then I got a new 2244-RF STB then only this problem started. Now while recording I get this error message “Please wait while your STB synchronises the date and time with main server “ and screen goes blank, I think while this happens it won’t record anything and that’s how this blank gaps recorded. I have tried several pen drives and external hard disks, but the problem is not solved.
 
Ajai

Ajai

EntMnt Addicts
qs64 said:
Hi, thanks for your reply,
Earlier I was using 2222-RF STB and there was no problem with recording. Later this STB failed and was not working and then I got a new 2244-RF STB then only this problem started. Now while recording I get this error message “Please wait while your STB synchronises the date and time with main server “ and screen goes blank, I think while this happens it won’t record anything and that’s how this blank gaps recorded. I have tried several pen drives and external hard disks, but the problem is not solved.
Click to expand...
Ok i got your problem.
PM your customer ID and turn on your box and keep on until i ask you to turn off.

Make sure after send pm don't switch off your stb
 
R

Ramsj

Newbie
I am having the same problem Ajay. I called customer support and they sent someone over but that person had no idea and have not heard back from then again. My customer ID is 15XXXX
 
Last edited by a moderator:
Ajai

Ajai

EntMnt Addicts
Ramsj said:
I am having the same problem Ajay. I called customer support and they sent someone over but that person had no idea and have not heard back from then again. My customer ID is 15XXXX
Click to expand...
If possible post screen shot here.
Don't post your customer ID in public.
 
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