Discussion Hathway Digital General Discussion Thread

Anish Pai

EntMnt Contributor
Finest Member
I called the headend, and for the first time a person spoke who had good communication skill and knowledge. In the past this was the issue.

I told him that why LCN no are changed and that too in wrong sections, he replied saying that they didn't change any thing. hahahha
 

bhaskarkilli

Core Member
I called the headend, and for the first time a person spoke who had good communication skill and knowledge. In the past this was the issue.

I told him that why LCN no are changed and that too in wrong sections, he replied saying that they didn't change any thing. hahahha
Really he is a very good knowledge person.
 

IndianMascot

Core Member
I called the headend, and for the first time a person spoke who had good communication skill and knowledge. In the past this was the issue.

I told him that why LCN no are changed and that too in wrong sections, he replied saying that they didn't change any thing. hahahha


Does that means your STB has become faulty ?
 

Gopichand Pai

EntMnt Ambassador
Finest Member
Hathway customer care/LCOs don't know anything about what is happening at head end. That is why they are telling you they didn't do anything. It is not to mislead you but but because they are not aware of anything :)
 

bhaskarkilli

Core Member
Hathway customer care/LCOs don't know anything what is happening at head end. That is why they are telling you they didn't do anything. It is not to mislead you but but because they are not aware of anything :)
Local and regional channels added by local area only..mainly hd and hindi,English channels will take care by head office
 

Anish Pai

EntMnt Contributor
Finest Member
Hathway customer care/LCOs don't know anything about what is happening at head end. That is why they are telling you they didn't do anything. It is not to mislead you but but because they are not aware of anything :)

Gopi Bhai, then how to resolve this issue. It was better if these LCN no are reverted and restored to its original location
 
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