If you could provide specific websites with you face problem? Also traceroute to that particular website
HELP Jio Fi Cannot connect to some sites
- Thread starter timkamat
- Start date
techinformerz.com , onlinesbi.com , even jio.com is also not working. These are just a few sites I can remember. It affects any site for that matter. For instance, if I search for the issues I am facing viz DNS issues on JioFi - alot of sites come up in google search, but only one or two open while others give several errors. Like Err-Conn- closed or Website not responding or any random error.
Needless to say each of those sites can open with other networks like my idea cellular as hotspot or through VPN
Needless to say each of those sites can open with other networks like my idea cellular as hotspot or through VPN
I can access the sites that are not available through Jio when I use Idea Cellular as WiFi hotspot or USB tethering. What exactly does that mean? Is the issue with my laptop or jiofi? That is precisely what I want to know because if it with Jio, I am still under warranty and can fire them.
Well can you give a traceroute report?
Also if you can give remote access for 10mins.
Also if you can give remote access for 10mins.
IndianMascot
Core Member
I wish Jio read this thread and do needful correction, else you may email them with the web links and wait for their response.
Honestly I feel the problem lies somewhere else. That's why I asked for remote access. Also I have checked on jiofiber, jio mobile and Excitel. Everything is working flawlessly.
IndianMascot
Core Member
yes. now i also feels the same after reading his post that even jio.com is creating issue.
i think resetting the network settings might solve this.
It could be firewall or antivirus as well.
I went thru a series of solutions. Changing dns servers, flushing DNS and a whole lot of them. But nothing sorted out the issue. Even turned off firewall and antivirus.
However , finally decided to perform system restore. And that worked. I don't know what was creating the problem.
However , finally decided to perform system restore. And that worked. I don't know what was creating the problem.
IndianMascot
Core Member
Although it couldn't be identifies but good to know that it is resolved.