Yeah software makes a difference. I used to have the version 20 initially and then had a software upgrade which was buggy. Then after complaint they upgraded to version 36 through the USB way which was very good. Then finally I have upgraded to the new 2222 box paying for six months of subscription. Even though the UI and everything is the same as was in the older 2011 HD box here the Download ID version is 11.
The 2222 box has some preset audio features also when one presses the shift or star button on the remote it cycles through different present audio options such as movie, music, surround, clear surround and dynamic modes.
I have not activated the recording feature.
Cheers