Breaking News Star World Premiere HD added on Tata Sky
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Technoglitch
Core Member
I feel pity for the regular subscribers who write only to CC and nodal and in-turn they reply about the new category"specials".
IndianMascot
Core Member
Yeah, now all Tata Sky HD subscribers are on mercy of Mr. Harit Nagpal. Unless you plead him, you will not get this new channel.
I have written mail to customer care and nodal and those incapable people sitting behind those mail ID have no words to write back to me.
I have written mail to customer care and nodal and those incapable people sitting behind those mail ID have no words to write back to me.
Technoglitch
Core Member
You are a special customer but think about the others esp the new subscribers!!!
Please post on twitter.
viki parmar
Newbie
i got this reply
Dear Mr. Parmar,
Greetings from Tata Sky !
This is with reference to your email dated 25th Sept13 addressed to our Chief Customer Operations Officer, expressing your concern over the Star World HD premiere not being part of Mega pack.
We understand and appreciate your concern. However, please allow us to explain the reason.
Firstly, may i take this opportunity to inform you that Star World Premiere HD is the first channel launched under the category of Tata Sky Specials. This is a first in the industry as well as for Tata Sky customers. With this Channel, you will be able to watch the latest bigger shows at the same time as American Subscribers. As a premium special service, it is the only channel that has 26 new and returning shows. We do plan to add more premium services like this in the near future.
Furthermore, our Annual subscription proposition had recently been revised. Our valued subscribers were accordingly informed that going forward this subscription package will EXCLUDE any Specials. In other words, Premium Special channels like Star World HD premier will require a separate subscription. This was applicable to all the renewals post February 2013.
At the time of your renewal on 08/05/2013, you would have received the communication from us. I am reproducing the relevant clause here for your reference which is also updated on our website (DTH | Digital TV | Tata Sky DTH India):
** Any new SD channel (non Special) introduced on Tata Sky will be available as part of your Mega Pack
** Mega packs doesnt include specials* w.e.f 1st Feb2013
May I also take this opportunity to reiterate that this never- before Special is available to you at a very special Annual price of only Rs.500 pa( Just Rs.60 pm ).
We hope you will enjoy our Specials and look forward to the renewal of your Tata Sky subscription.
Assuring the best of our services at all times,
Warm Regards
Bhagavaldas
Tata Sky Ltd.
[THREAD ID:1-AN1H290]
Dear Mr. Parmar,
Greetings from Tata Sky !
This is with reference to your email dated 25th Sept13 addressed to our Chief Customer Operations Officer, expressing your concern over the Star World HD premiere not being part of Mega pack.
We understand and appreciate your concern. However, please allow us to explain the reason.
Firstly, may i take this opportunity to inform you that Star World Premiere HD is the first channel launched under the category of Tata Sky Specials. This is a first in the industry as well as for Tata Sky customers. With this Channel, you will be able to watch the latest bigger shows at the same time as American Subscribers. As a premium special service, it is the only channel that has 26 new and returning shows. We do plan to add more premium services like this in the near future.
Furthermore, our Annual subscription proposition had recently been revised. Our valued subscribers were accordingly informed that going forward this subscription package will EXCLUDE any Specials. In other words, Premium Special channels like Star World HD premier will require a separate subscription. This was applicable to all the renewals post February 2013.
At the time of your renewal on 08/05/2013, you would have received the communication from us. I am reproducing the relevant clause here for your reference which is also updated on our website (DTH | Digital TV | Tata Sky DTH India):
** Any new SD channel (non Special) introduced on Tata Sky will be available as part of your Mega Pack
** Mega packs doesnt include specials* w.e.f 1st Feb2013
May I also take this opportunity to reiterate that this never- before Special is available to you at a very special Annual price of only Rs.500 pa( Just Rs.60 pm ).
We hope you will enjoy our Specials and look forward to the renewal of your Tata Sky subscription.
Assuring the best of our services at all times,
Warm Regards
Bhagavaldas
Tata Sky Ltd.
[THREAD ID:1-AN1H290]
So the whole scenario is now clear. None will get the channel free who have renewed after FEB 2013.
Bad luck IndianMascot ... You will not get the channel as I think....
Bad luck IndianMascot ... You will not get the channel as I think....