Update Tata Sky General Discussion Thread

[Deepu]

Tell some HD channels other than Ten HD which you are facing signal issue - I will confirm whether I am receiving or not

 

[whitebunny]

That should be better Devesh bro why not to use free service

 

[Devesh]

if you are confident you can do it yourself else it is better to ask them if service is free of cost

Hmm ye bhi sahi hai....

 

[Devesh]

That should be better Devesh bro why not to use free service

Hmm got it bro, u guys r right...

 

[NinadG]

Ns to 56633
Service visit free of cost
Same problem for me
Installer visit little bit change dish direction and all channel working fine

Its good that TS offered service free of cost..............But that means TS will have to spend extra money for service charges................& they will try to find ways to recover this from users.............

Btw as ajuravi bro said TS shouldn't deduct money for 2 days as viewers were not able to watch channels properly............I think an email should be send to CEO Harit Nagpal by all TS users to demand this................

 

[IndianMascot]

Its good that TS offered service free of cost..............But that means TS will have to spend extra money for service charges

They are already paying their engineers to work for this only. They all rested for a long time. Now they have to work extra. Tata SKy can't expect to earn from this situation as its created by them only.

 

[NinadG]

They are already paying their engineers to work for this only. They all rested for a long time. Now they have to work extra. Tata SKy can't expect to earn from this situation as its created by them only.

What I mean to say is TS will have to pay to techs for service visits............& thats the expenditure they will have to incur just because of bad planning to migrate from Insat to Gsat.....................which is causing all this..............

 

[IndianMascot]

What I mean to say is TS will have to pay to techs for service visits

But they don't pay extra for visits to engineers. They pay them as Salary.

 

[NinadG]

But they don't pay extra for visits to engineers. They pay them as Salary.

As I understand, all this is facilitated by contracts.......& they will work as per contracts...............
So if the visit is not a regular service visit then there may be some different contract guidelines for this..............Also travel expenses are additional................

 

[DashMajor]

AFAIK all Technicians are not employees of DTH infact CC are not a employee of DTH they outsourced these departments by giving it some franchisee based 3rd party agency and salary made on as per visit distance, duration of job hour etc......