Anish Pai bro try contacting nodal officer they will surely help you and if at all there is a call given from their side then say it clearly kini want my 15 days free pack or else I will ditch tata sky also explain them everything and lastly mail to the ceo and also tweet them others will also support you in your tweet
But will saying i will not use TS work ??? I really dont want to as its better than the Digital Cable i was using.