I have criticised videocon many times in many threads bro. Time and again i have said that their software is little sluggish though much better than what it used to be few years back and they need to improve it plus their ROI add on packs r most horrible and they do not even update helpdesk option on stb. They need to be more proactive in managing these things. Also volume levels r uneven on many channels.
So plz bro don't tag me as being biased. I have praised every dth when they do good things. The only issue with tata sky is that they have options to do things but do nothing except giving excuses. Launching premium things is fine buy first do more things for common customers. What i like about videocon is that they have balanced approach to all things so all r happy, also i like dish tv but their picture and audio quality is not that good and they have fights with broadcasters regularly