My email to d2h "Regarding replacement channel for Discovery Kids in Super Gold pack
And here is what I got in reply.
And here is what I got in reply.
Dear Customer,
Thank you for writing to us and sharing your concern regarding the channels.
At the outset we would like to state that we value our customers like you and endeavor to provide them with best available services.
As you are aware we encounter extreme constraints of various nature whilst providing all channels on our platform and these constraints are beyond our reasonable control. In order to further address your concern regarding future recharging we would like to state that all channels are available on our platform on the basis of A-la- Carte offerings, out of which one can create his own pack.
In view of the above we would like to request you to please go ahead with long term recharge as intended by you and continue to view our services. Please be assured of all our best available services in future too.
Trust you would appreciate the above in its true perspective and continue to enjoy our services.
Warm Regards,
Customer Care
Videocon d2h