Poll Why I Don't like my DTH/MSO Service Provider ?

[DashMajor]

Agree buddy. But once we have a big bunch of dissatisfied feedbacks, we can share it with TRAI or it automatically may catch regulators attention too.

Why not we use Entertainment for all these issue we have a big forum and our voices will be reaches to TRAI's ears very quickly rather then having separate feedbacks even TRAI not do anything against these cooperate honcho DTH's because Govt. got huge Entertainment Tax by the name of these Service Providers and our feedback goes to dustbin and except Template Reply we not get anything.

 

[IndianMascot]

That's why we should all share our feedbacks here and whenever someone file a TRAI complaint he can share this thread along with his complaint.

 

[DashMajor]

Then we need atleast 500 members Feedback to get rid of these DTH companies.

 

[IndianMascot]

Even more bro. This isn't a day or week task. Might take months even years

 

[Amit K Singh]

I am Using Videocon D2H since 2011.

There are following drawbacks:-

1. The biggest issue is its RF Remote. I am totally fed up.
2. The HD channel addition is not taking place.
3. Picture and sound quality is not up to mark if compared to Tata Sky and Airtel.
4. It take too long to change the channel,Booting time is high etc i.e. major software bugs.
5. They only work on channel count by adding useless channel.
6. There is very less addition for ROI Customers.
7. Recently they have come up with poor funda of adding new channels only in Platinum Packs.

 

[Deep Patel]

DTH : Videocon d2h
Customer since May 2013

Reasons for Dissatisfaction with d2h:

1) Poor Quality STBs and RF remotes
All the HD box models (2011, 2222, 2233) are buggy and what i experienced is new boxes are even worse than old 2011. They have many new bugs without old bugs solved so Total Crap. RF remote is so buggy...Doesn't work after 4-5 mths, changes channels twice despite single button pressed!! (over responsive) .. many times unresponsive!!

2) New ODU units are of poor quality:
I have problem with my 75. cm. dish reflector due to its thin metal surface. it gets vibrating if minor wind is out there and i cant gets signal because it gets disturbed due to vibration...and d2h is not ready to replace it..Engineers too agree that there is engineering problem in reflector still they are not ready to change it...they demands charge from me...even i'm on warranty period!!

3) Breaks their every policy in one or other way
d2h promises that, on LTR recharges, cust. gets price protection for entire LTR period but they deducts money whenever price hikes done!! every time we have to call cc care and have to do mouth fight then and then they do something.
Not only this i've become victim of false 150 rs engineer visit charge 2 times!!! even i had not called them for visit and nobody had made the visit!! then both time i had to call C.care 4-5 times and then they gave it back.!!!

4) Not many ROI regional channels...only south addition

5) No offer like free Engineer visit despite recharge of 2 or even 5 years!

6) Huge price hike in Platinum HD without single HD addition

 

[Justin Jolly]

DTH: Dishtv, using since 2006.

Why I Don't like:

1). Absence of Star Sports 2 and Star HD channels.
2). Removal of Indiacast HD channels from base pack.
3). Always they had issues with at least 1-2 broadcasters after since new CEO has taken over the charge.
4). Customer care is very pathetic.
5). Cheap quality STB and software.
6). HD DVR is not yet launched.
7). Less number of Malayalam channels.
8). Not utilizing the opportunity to capitalize the market with current scenario. Wasting valuable TP space.
9). Still stick with the MPEG2 compression. (Infact soon it will be the only player with out dated tech)
10). Bad PQ and AQ on most of the SD channels.
11). Absence of SUN HD channels.

 

[piinku1]

DTH:Airtel digital TV

Why i don't like
1).Big thick airtel logo which distracts viewing.
2).No HD channel addition since years
3).Package are confusing and costly in comparison to others
4).Outdated selfcare and website which don't respond

 

[Technoglitch]

DTHs:
1. Rdtv 2009

• Less number of SD/HD channels
• Buggy software and pathetic stbs
• Irritating red UI
• Poor customer service
• No web portal login
• BIG non transparent LOGO

2.Sun direct 2009 as secondary connection

• Low number of SD/HD channels

3.Adtv 2012

• Just 19 HD channels

4.D2h 2013

• Buggy software and stbs
• Pinkish tint on SD channels
• RF remote skips a channel when up/down button is pressed, if i press 1, stb takes time to sense it and hence i have to press once more which leads to channel '11'
• Remote build is cheap and plastic, fingers hurt while pressing the channels
• Boot up time is high

 

[Rushil.D]

after so much thinking i too join

My DTH Operator : Tata Sky HD
Using Since : 8 April 2007
Why I don't like my DTH :-

1. HD Access Fee
2. Not Adding Some Popular HD Channels Like History TV 18 HD, Romedy Now + etc..
3. Not Launching USB Recoder
4. Stop Mpeg4 Migration No More Channels Addition From Last 3 Months