Dth/telecom licence mandate to share all data with TRAI. Hence all operator are reporting to Trai about their progressBut how Prasar Bharti knows the exact number of customers of TATA(SKY even big agencies are unaware of their customers value![]()
Dth/telecom licence mandate to share all data with TRAI. Hence all operator are reporting to Trai about their progressBut how Prasar Bharti knows the exact number of customers of TATA(SKY even big agencies are unaware of their customers value![]()
Bro,i think they have said churnrate 0.6% for Q1 2014.Now looking at 40% inactive figure, I am unable to belive that Airtel has only 0.6% churn.
deactived users are counted as churn user, so churn rate is calculated startly on basis of new subscriber addition. Suppose a dth add 100 customer and from that 10 user stop using service its called 10% churn.what is churn rate?
deactived users are counted as churn user, so churn rate is calculated startly on basis of new subscriber addition. Suppose a dth add 100 customer and from that 10 user stop using service its called 10% churn.
same as telecom operator. They called churn sim after it give to another user. But in this way ts has 0% churn rate? As they never deactivate permanent. Correct me if i am wrongLittle clarification bro.
Churn means those customers who have left the network. A person who stops using service or stop recharging is still a subscriber but called inactive or suspend subscriber.
Where as churned subscribers are those whose account are permanently closed.
So, most or the DTH subscriber do not churn customers and keep them as inactive. Keeping them as inactive has 2 advantages.
1. They are still counted in their subscriber base.
2. This count is excluded when any channel is to paid as CPS