Recently I had issue with my D2h.., had escalated the issues it was both in line of finance and service,... Took me good 2hour to reach the right person .... Mr, Dilbagh Singh.... He is business manager and backend operation .... He took 24 hour to resolve my issue... Post escalation I was getting calls almost every hour from d2h with updates .... I have his direct mobile no I can provide it on the forum but I think it would not be appropriate to make some one personal number public...
This is his linked in profile
Dilbagh Singh | LinkedIn
Flipkart replaced my LED within days for a minor complaint... Plus there was another dispute on EMI which I had taken up with flipkart for the same LED ...they took 10days to resolve it post with they refunded additional 10% of the LED value as I claimed compensation for the hardship and time I spend with them on calls
SNAPDEAL offered me a credit of INR 1000 for delayed delivery of a mobile phone....
Couple of year ago i had a product issue with L'Oreal on performance .... They took the product back ...i threatened them that I will escalate the issue further they acknowledged my concern refunded the money sent me a big hamper with apology letter....
Taking up one issue with Hyundai now ... Again on service have a call with their service team tomorrow.... Lets see
I recently purchased lavie handbag from myntra ... In sale day it said one size.... When I received the bag it was small then what showed in the pic... The dispute is on term one size... As the same product was available in different size on myntra but they sent the smallest... The issue is still under discussion ....
I would just like to say please stand up for your rights... If you have the guts these companies can never take you for granted ... Cheers ....