Have Any Complaint? Email To CEO

R

Ranidsouza

Newbie
This is with regards to my account. You sorted my issue last time hence expecting you to sort it this time too. As at ground level the call centre has standard reply.

I had raised a complaint where my mirror connection I charged a Rs.175/ HD channel offer in Feb 2018 and was told it is 1 month pay and 1 month free. But yet I was charged last month and my usual Rs.886/- charge for both my primary and mirror connection expired soon. I have not received any reply from the team on this.

Next issue is I recharged monthly rent of Rs.886/ on 14th April 2018 and I assume it's a monthly recharge (30days) but am asked to pay as on 10th may 2018 I. E in 26 days.
 
T

TKS007

Newbie
Finally i decided to move from videocon d2h after waiting and waiting ....that what happend to me...i subscribed 2subsequent addon of kkw and after that when i upgraded my pack they deactivated those addons..i called and they said u can only remove after 29 days and u called to deactivate they dont even listen and they increased the price also all the more reason to finally change
 
Veena V

Veena V

Newbie
My biggest mistake was taking a multi connections. Now i have relocated to different location but after follow up with procedures through mail through call but still now my problem hadnt resloved. My customer id is 13xxxxxx66. Please do the needful.
 
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